Lewis Jewelers
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19335 Gulf Fwy Ste 4, Webster, TX 77598
19335 Gulf Fwy Ste 4, Webster, TX 77598
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12/19/2018
Provided by YP.comAlthough we did not end up purchasing my engagement ring here, the salesperson was patient and knowledgeable. This was in September, 2013. Very elegant jewelry store. My husband's Rolex was also serviced through Lewis Jewelers with no issues. A class act is Lewis Jewelers.
03/27/2013
Provided by YP.comIf you want to be insulted, disrespected and have your fiancé get hit on in your presence while looking for an engagement ring by a salesperson named Dora, then this is the place for you. Since YP limits the detail on reviews here, you can find my full review and horrible experience as a new bride-to-be on Yelp and City Search.
Seriously, this establishment, although the business is aesthetically beautiful inside the store, Dora is a reflection of Lewis' poor judgement and professionalism.
Dear Kristina101, I am new to this type of format, but I want to take a moment and introduce myself. My name is Wendy Drapela and I am the General Manager at Lewis Diamonds & Timepieces. I ran across your review and I apologize I am just now responding. To give a little background on our store, we are a second generation family owned and operated jewelry store and have been in business for over 31 years. I want to personally apologize for your experience in our store. A bridal purchase is and should be nothing but a wonderful experience. To address the situation with our sales associate, Dora, no words can change the opinion you have, but I do want to say that Dora has been with our store for more than five years and has truly been an asset to our store. This is the first complaint that we have had in regards to Dora and especially in this manner. We have addressed this particular situation with Dora, and I want you to know that her compliments were in no way to be a pass to fiance. Please accept my sincere apology from Lewis Diamonds & Timepieces.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- For over 30 years, Lewis Jewelers has served the Houston and Clear Lake area, focusing on our relationships with our clients. Now with second-generation owners, the Lewis family tradition of customer service remains the same, even as the store has changed its location and updated its look.Lewis Diamonds and Timepieces is a full service jewelry store that designs and manufactures custom jewelry and does minor to major jewelry and watch repairs on site. We search the world for the best watches, new designers and diamonds so you do not have to be a world traveler to have the best the globe has to offer. It is our goal to bring these amazing gems back to our store, to wrap you in the best luxury buying experiance you can receive in the USA!
- Brands
- A. Lange & Sohne, Audemars Piguet, Breitling, David Yurman, Franck Muller, G-Shock, Girard-Perregaux, JB Star, John Hardy, JudeFrances, Konstantino, Kwiat, Legacy by Lewis, Lewis Collection, M-Clip, Michele, Mikimoto, Mont Blanc, Orbis, Ritani, Roberto Coin, Rolex, Tacori, Victorinox Swiss Army
- Location
- Lewis Jewelers is located on Bay Area Boulevard and I-45 North in the Baybrook Passage shopping center.
- Neighborhood
- Webster
- Associations
- Supporting local charities has always been important to the Lewis family, and Lewis Jewelers continues that tradition with an annual event benefiting the Renal Center at Texas Children's Hospital. Lewis Jewelers also participates in community fundraisers including the Clear Creek ISD Foundation, Friendswood ISD Foundation, Assistance League of the Bay Area, Lunar Rendezvous, The Arts Alliance Center of Clear Lake, the Junior League of Galveston County and Go Red For Women, among others.
- Other Link
- Category
- Jewelers