Lindo, Oscar J, MD

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In my opinion, the office staff is completely incompetent. My wife was seen by Dr. Lindo for an initial visit to establish him as her Primary Care Manager. During the visit, the Dr ordered lab work, X-Rays and a referral to Neurology for migraines. The office staff told my wife it was her responsibility to find a Neurologist, lab and office that would perform her tests so that they could then send in a referral to Humana. After doing their job for them, my wife was then told that she had to schedule an appointment with the new doctor before they would submit a referral... even though we can't set the appointment without the referral. I called Humana to confirm what the doctor's office said and they stated that the office is wrong and they are the ones that should be finding the specialist and the labs to run the tests and submitting for the referral. I went into their office today and told them what Humana stated and was told that I would be asked to leave if I continued to be abusive. I informed them that I wasn't abusive at that point, but I could be. After going back and forth with the 'office manager', I proposed that they send in a referral to Humana and see what happens. They agreed and I left. About 10 minutes later, Dr. Lindo called me to tell me I was abusive to his office staff. I told him I wasn't abusive, I just pointed out their incompetence and at that point, he said I was fired from his office and not to come back. At that point, I belligerent, but once he 'fired' me I felt free to do so.