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Reviews

ND
Nick D.

01/04/2017

Provided by YP.com

Our experience started at Wellington regional when the two docs, husband and wife, came to give our daughter first care. I must say they were welcoming and warm, but that is when the trouble started. They ensured we would see one of the two of them when going to the office for future care. Instead, we got another doctor against our wishes who had a condescending attitude every time we discussed care, vaccine options, etc. We went for two visits, our ddaughter always got a rushed look over, no ear, eye, throat checks, no stethoscope over the chest, simply a height and weight. Upon switching to another pediatricians office, it took us over a month to get them to send our daughters shot records to the new doc delaying her continued care and vaccination. The excuses were numerous from a supposed outstanding balance (despite the fact that the law clearly states you cannot hold ransom records for the use of continued care), waiting on doc signature, too busy, etc. Even with an appointment, the wait is always 2+ hours, care is rushed and impersonal, the staff show no love, compassion or customer service. Do not get tricked by the husband wife team that will woo you in the maternity room, this experience has been hellish from start to finish. They do not even report shot records to the state, health dept or FL shots directory stating theythat are a small office and do not have the time to do so. As far as industry standards go, they are the pits, avoid at all costs!!!

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 561-798-7726

Payment method
amex, discover
Neighborhood
Versailles
AKA

Lilienthal, Virginia P, MD

Rodriguez, Frances

Categories
Physicians & Surgeons, Pediatrics, Physicians & Surgeons
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