The Home Depot

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Here it goes. I just had the home depot movers leave my house for the third time to return yet another wrong order. The only complaint I have is toward the appliance manager for screwing up our order multiple times! In the last month we have spent nearly close or over $10k. Our 1st visit we sat for over an hour customizing all our order with home depot, may I add we had two young, restless girls while doing this which makes it even harder. We were very clear we wanted pedestals with our washer & dryer so we thought he added them to our order. They deliver our washer and dryer but no pedestals, which is hard on me because I have to do my laundry on my knees which hurts. So they come back out a few weeks later with our new fridge and pedestals, and they were white instead of charcoal. So the manager says I will ship them over night, yeah right! A week and a half later they show up, I have the movers check the box before bringing them in to make sure it's charcoal, and yay they got the color right! So these poor movers are sweating, working hard to lift these almost commercial size Samsung washer and dryers to put the pedestals in and to no surprise it's the wrong size!!! Yet again the appliance manager has screwed our order up! I have heard many issues regarding this guy from other customers where I live, and to be honest, I have no idea how this guy still has his job with all the mistakes he makes. If I were his boss he'd been fired a long time ago! I give a 5 star to the movers for picking up all the slack and dealing with the hard labor mistakes this manager makes. We are devoted customers of home depot for many years, spend a ton of money there but this manager makes doing business miserable for us.