Rozga Plumbing & Heating Corp.

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Rozga connected our well based house to a newly installed public water line on our street. They were extremely helpful in explaining the process to us. They worked with the Village and water utility to coordinate timing with the road construction and their staff was very professional and clearly experienced. We would highly recommend Rozga!

My A/C wasn't working so I scheduled a service appointment with Rozga. Rozga technician came out on June 5th, diagnosed that the system needed more freon. He also made a repair to the tray that was causing water to leak out of the furnace unit. He was surprised the air unit outside only took one pound of freon, because he thought it would be more. Bill was $281 and change and I paid him on the spot. Well it was 60 degrees that day, so I turned the air off again. We had cooler weather the next few days, so it was several days before I turned the air on again. It worked fine for about 2 days, and then stopped again. Over two weeks later (June 21st) I get a call from the tech, stating that he made a mistake on my bill and I owe another $80. The bill said full amount is due at the time of service, which I paid in full. Seems pretty obvious to me that he misdiagnosed the problem, since he himself thought it would take more than a pound of freon. I don't think it was a freon problem at all, and he misdiagnosed it. Now a month later I get a bill in the mail for the extra $80. I feel like I was ripped off by the technician misdiagnosing my problem, and then asking for more money after I was under the impression, as anyone would be, that I had already paid the bill in full. Not to mention I already threw away $281 for a repair that didn't fix my problem. I can tell you that I'm never using this company again. Their technicians don't seem to know what they're doing, and the company is dishonest in their billing practices. I would highly recommend you call someone else.