Parker Wastewater Consulting Inc
West Chester, PA 19382
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07/12/2020
Everything I wrote in March 2017 was totally correct. Mr. Frank ParkerâÂÂs work was done in May 2015. However, I am providing a supplemental review to rate Mr. Parker 3.5 stars and not the 1 star.
We did have hints of a septic problem and Mr. Parker diagnosed it 100% correctly. He probed the field and determined that the effluent was not getting to most of the field. Considering other indications such as extra lush grass in a certain area, he recommended that we âÂÂhave absorption system investigated for pipe clogging or crushing of crossover pipes.âÂÂ
It took me five years to get a firm to do that investigation. One firm convinced me to let them install a D box on the other side of the field, an improvement that would NEVER solve the problem. I agree that the D box and parallel connections were a worthwhile improvement, if the field didnâÂÂt have the problem that Mr. Parker suspected, but it did. Mr. Parker was correct in spades.
Multiple firms over the almost five years told me that the field would never pass a test when we sold the house. All but one did not want to do the investigation Mr. Parker suggested, and I was willing to pay full price for the work.
I finally got one local firm to quote and do the work. However, after scheduling and contracting two months out, when the men came with the backhoe, the lead man said that they wanted to save me money and do something else â use the D box to direct the effluent away from the problem area â to cure the problem area. I am not sure what they wanted to do would have had any affect because of a back-path created by the parallel piping to the original series configuration. However, what he proposed would NEVER have cured anything.
I refused to back down and said please do the investigatory work that we contracted for.
They offloaded the backhoe and when they starting to dig, the hole immediately filed up with water. The lead man said that our field was bad and he wanted to stop to save us money, and fill up the hole back up.
I said get a pump truck and he said it would cost extra money. I approved the expense. After continuously pumping the water they uncovered the crossover pipe, the one between the bed and the first lateral. There was a big hole in the pipe larger than a baseball. That was the cause of our problem.
The lead man wanted to cut out the broken piece and cap both ends. I said that would change the configuration without filing the changes with the county. He said no permit was filed for and they wouldnâÂÂt tell the township or county. I said heck no. I made him replace the crossover pipe and paid them for the work.
The system is working perfectly for many months since that repair.
I dealt with four firms over five years to get someone to do the investigatory work Mr. Parker suggested, and they all wanted to manipulate me to do something else, and many of the recommendations were VERY expensive.
Mr. Frank ParkerâÂÂs diagnosis was 100% correct. Thanks to Mr. ParkerâÂÂs expertise, and my aggressive perseverance, we repaired our septic field for relatively little financial cost. What I wrote in the earlier review was totally true. However, if you have a problem and you want someone technically qualified to diagnose it, I recommend Mr. Frank Parker.
Steve McEvoy
03/24/2017
Parker Wastewater Consulting, Inc.
Frank Parker impressed me as being qualified and experienced.
However, I had significant problems with his professional services and his communications about them.
He made multiple mistakes in filling out a township form, which caused the township to claim that we were in violation. I had to expend effort to get these paperwork errors of Frank Parker resolved with the township. While the townshipâÂÂs inspector agreed (after making multiple visits and observations) with our claims, he said that ParkerâÂÂs paperwork with the incorrect entries was an official document that would stay in the official file for our property.
In addition, I was not happy with ParkerâÂÂs professionalism and communications with me. I will never use Frank Parker again.
Steve McEvoy
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