Jade Moon

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I left one star only because I can't leave 0!! My son is 8 years old and he sold his go-kart to have enough money to buy himself a dirtbike from Jade moon! We spent over $900+ on a BRAND NEW DIRTBIKE on July 6th 2020 thats a monday...by Tuesday (the next day) it wouldn't start!! It sit in our shed until we could take it back to Columbia (we live in Orangeburg) which was on July 16th they did a service keep in mind my son only rode it one day since we bought it but we took it for a service cause they said that's why it wouldn't work😠...well we paid $60 for the service on a Saturday July 16th again my son rode it when we got home for about 30 mins and wouldn't start after that!...so again it sit in our shed until my mom's boyfriend could look at it...he adjusted the choke per Jade moons mechanic request...he got it to run for about a hour...then it got back to where it wouldn't start😠 my mom's boyfriend checked the oil and it was VERY low! Well he had only rode it for over a hour since the first service 😠😠...we took it back today and was informed that our son doesn't know how to ride it😒 and that nothing is wrong! But yet we got it back home and it wouldn't run😠 so now I have a broken bike and a unhappy 8 year old! Do NOT buy from here! And we will be taken them to small claims court!

first i'm disabled on a small fixed income can't git a licence so moped is my only option. let me tell ya these china bikes are garbage. called this guy he refused to offer any advice, had to bring it to him to fix. the problem was the breather was clogged, i used to ride HD and was club mechanic so this rebuild was nothing $150 later realized breather on valve cover hose clogged. why couldn't he help a man out, hell i'd of bought all my parts from him from now on. this guy is a assh@le. his parts, bikes and every thing else is over priced. Call him on the phone one time and check out his attitude how he stays in buisness is a wonder. even if we're riding mopeds we are still bikers and a little comrodery goes a long way do your self a faver and stay as far away from this shop . do ebay, save 75% on parts and i would be happy to trouble shoot any problems you got for free 803 529 8526 if i'm not sure i'll tell you that but if you got tools common since do it your self

Fixed my son's four wheeler chain in seconds awesome customer service very happy mom here about to go buy my daughter the pink camo

terrible terrible customer service. I wish I had read these reviews before taking my daughter's scooter to be serviced. I agree with the others. The owner promises the world but then doesn't make good on his promises.

I am a USC student and needed a moped for transportation to school and my internship. The owner is a crook and the scooters are junk! The trunk on the back flew off as I was riding home and almost hit someone. When I took it back the mechanic was nice and said he would take care of it but the owner came out and told me I was out of luck. He tried to put the trunk on about 5 times and couldn't do it. He finally got it to click he tried to send me on my way. When I protested about the 6 month warranty he actually pushed me out of the room by shutting the door. When I was riding home extremely upset the trunk flew off the back of the scooter again. Terrible and unsafe business. Parts of the icebear scooter are now falling off as well. I have only owned it for two weeks.

Go to Bad Company ask for Brian. You'll be satisfied.

My husband bought a moped when we just moved here. They sold him one for $1,200, and it didn't even get home without a problem. They attempted to fix it, but the samething kept happening. Less than a month of owning it, my husband tried to get them to buy it back, but they said they would only give him $250 for it. If you are buying moped for you or your child, stay away from Jade Moon! The mechanics are great, but the owner is horrible!

Spent 1,200 the 4 wheeler broke. Took it back and had to pay 150 to get a new battery and blow the carp-orator out. On a NEW item. Full of ish. Please save yourself the headache.

If your looking for a scooter or need work on your scooter. Don't bother with anyone else, their customer service, pricing and multiple product knowledge. FAR exceeds anyone in the area. Most places your lucky to have the look at you scooter after a week, here they pride themselves on getting you up and out the same day! You won't beat the service or price.