Samurai Sushi and Hibachi
7125 Mills Civic Pkwy Ste 110, West Des Moines, IA 50266
Reviews
01/28/2015
Provided by YPmobileWent into tonight, there were three of us and we planed on drinking order sushi to split and maybe a hibachi dinner. The server who sat us was extremely rude from the get go, not friendly and barely said two words to us. My friend unfortunately misplaced his ID so he just ordered ice tea. After the sever came back with the drinks he found his ID and ordered a beer. The server looked at us and just smiled smugly. He brought back the beer and then requested my friend take a drink in front of him. Of course this seemed suspicious so he refused. He then accused my friends ID of not being his (we're in our late twenties). He claimed that if the cops walked in it would no longer be his fault, which technically is not the case... But I digress. We approached the manager, and he was apathetic. The whole while the server begins talking back and the hostess is laughing at us. We planned on spending $100+ and we always tip well. Unfortunately I didn't get to even finish my martini... I will never return and I highly suggest they hire quality staff with customer service focus. I wish I could say the food was good at the very least but I never even got the chance.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Payment method
- mastercard, visa, amex, discover
- Price Range
- $$
- Location
- Jordan Creek Town Ctr
- AKA
Samurai Sushi & Hibachi Restaurant, Inc.
Samurai Sushi & Hibachi
- Other Links
- Categories
- Sushi Bars, Asian Restaurants, Japanese Restaurants, Restaurants, Seafood Restaurants
- Other Information
Cuisines: Seafood, Sushi, Asian, Japanese
Price Range : Average