Prairie Supply Inc
524 7th Ave NE, West Fargo, ND 58078
Reviews
10/12/2021
Provided by YP.comI was quite disappointed with the quality of customer service and equipment recommendations of this company. After 7 hours of working with a concrete saw he rented, my husband was put in the hospital for carbon monoxide poisoning (mind you he was using the saw OUTSIDE). I started looking into the issue and found out he was rented the saw with the blades left on it from another customer. These blades were half-life, meaning not the full capacity of the blade. Without knowing for sure they told him at that "it should do the job" when in fact they had no basis to go on for that judgement call. All concrete is made differently with different aggregates, so how could they possibly know. IF YOU DON'T KNOW - DON'T HAVE THE AUDACITY TO MAKE THE RECOMMENDATION.
I completely understand it was ultimately our choice to rent, but they are supposed to be the experts. You would think their recommendation would bear some weight.
The WORST PART is when I called to ask about options I was told repeatedly "we are not liable. It was his choice". The employee interrupted me constantly to remind me of that fact. He wouldn't let me get a sentence in without talking about it not being their fault. He wouldn't listen to me. For a company to only respond in this way makes it CLEAR that they do not have any concern for the safety of the people in their community (only that they are not liable...no need to say it again Prairie Supply - I understand)
More Business Info
- Hours
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- Extra Phones
Fax: 701-282-0040
TollFree: 800-443-1398
Phone: 701-540-9535
- Brands
- Barwalt , ABT , NOE, pna
- AKA
Prairie Supply Company
- Other Links
- Category
- Building Materials