Kokernak Generator Sales & Service

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After two months of trying to get my generator serviced by the installers, I finally called Kokernak, they returned my call within one day, set up an appointment, came out and did the work. They don't sell the generator I have but they did the service in a timely and professional manner. I would highly recommend them.

Kokernak generator sales has no customer service experience. He refuses to service generators or supply parts for generators he sells and services if the machine was not bought from him. In his own words "i keep the parts i have on hand for my own customers". This is good if you are his customer. This is bad when you don't have a lot of money and you buy from a warehouse supply company to save money on initial expenses.

I do not recommend any company that will not service the brand product they sell. Bottom line parts/service is where they make the money. In a nut shell he is the local service company that would be called if the unit breaks down. Not anymore.