Connecticut Asthma & Allergy Center

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CLOSED NOW - Opens at 8:00am

Stay away from this place. Dr was very nice but front office staff and billing are a nightmare. I scheduled an appt for testing and was given the wrong information by the woman who scheduled my appt for how long I would need to be there. I was told I would be coming in for multiple appts and that the first appt would be for one hour. I showed up at my scheduled time and then in discussion with the Dr. I was told I would only need to be there for just one appt for all the testing, but that it would be for four hours. I had a daughter to pick up from school that day and had not planned for 4 hours and the doctor was very upset that his staff gave me the wrong information, he apologized and told me I could cancel the appt and come back on another day. I asked if there would be a charge for that day and I was told no. When I received my bill I was charged for two office visits. I called the office 3 times; once to billing and was told I had to talk to the staff because they couldn't help me. So, I called the scheduling staff who said there was nothing they could do and that I had to call billing...round and round with no answers, no decency to call me back when they said they would, and a nasty and extremely rude rep in billing who could have cared less, constantly cut me off, and said I was responsible for the bill. End of story and they had zero willingness to talk to the doctor to confirm what he told me. I was left with $1,381 in charges for a penicillin allergy test and with insurance, my balance was still $540. Aside from the $938 in testing fees, the office fee was $380. I'll never go back.