The Cheesecake Factory
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CLOSED NOW - Opens at 11:30am

71 Isham Rd, West Hartford, CT 06107

The Cheesecake Factory is a chain of upscale, casual dining restaurants that maintains more than 145 establishments throughout the United States. Operational for over 30 years, the chain has annual sales of nearly $9 million. The chain s restaurants feature contemporary lighting, French limestone floors, decorative columns and hand-painted fabrics. Its restaurants serve a variety of steaks, chops, and seafood and pasta dishes. The chain s restaurants offer more than 50 varieties of cheesecake and signature desserts, such as White Chocolate Raspberry Truffle and Godiva chocolate brownie sundae. The Cheesecake Factory s restaurants feature bars that offer wines, margaritas, martinis and cognacs. It offers gift cards and catering services. The chain has received the MenuMasters Hall of Fame Award from Nation's Restaurant News. Through The Cheesecake Factory Oscar & Evelyn Overton Charitable Foundation, it supports charity golf tournaments and relief funds. The chain is a part of The Cheesecake Factory Incorporated, which also operates restaurants under the Grand Lux Caf , RockSugar Pan Asian Kitchen and Cheesecake Factory Bakery Caf brands.

Reviews

crystal.l.quiles

10/15/2013

Provided by YP.com

what's with the cheesecake size decrease????????????

dv12345

04/07/2009

Provided by YP.com

Poor Management

This past Saturday night a group of 8 of us visited this restaurant. It was a birthday and we didn't make a reservation, since they do not accept them. We arrive at 645. The hostess takes our name then tells me she needs to let me know how long the wait will be. She gets someone that appears to be the manager. She tells me it would be 2 hours and 45 mins. Of course, I am surprised. Never in my life have I heard of such a wait. I asked her to clarify and she repeated. I then asked her if she was serious. Her response was "this is a busy place!".

Their customer count was not going to see our 8 top raise their numbers. We, of course left. I do not know how a restaurant of this calibur could respond to 8 paying guests in that way. There is always a way to accomodate and make your customer happy. They did suggest we sit at opposite sides of the restaurant if we were really hungry.

We passed on that offer also.

Think twice about going to this restuarant for a quality experience. If you want to be treated as cattle, by my guest.