App's Ristorante
283 Captain Thomas Blvd, West Haven, CT 06516
Reviews
08/10/2013
Provided by YPmobileFood is excellent & Staff is outstanding!!! Our new favorite restaurant!! Worth the 30 minute drive!!!
03/11/2013
Provided by YP.comWe just had a party for my grandmother's 80th birthday here and it was HORRIBLE. Our server was rude and arrogant and barely spoke to us. We were a party of around 20 and had one server in a private room. I was never offered anything to drink.... not once. Our server barely tried to speak over the crowd and was auctioning off food to the table that was talking and could not even hear her. She was talking about us in clear view each and every time she walked out of the room. If she could not find the owner of a dish, she would slam the plate down and look at her book to find the owner. Occasionally other servers came in and out of the room, which was the only time the majority of the room got offered beverages. Our food was expensive for the portion sizes, and more than one order was wrong, and the server just said "I rang in a chicken parm instead of a chicken marsala, accidents happen" and walked out, leaving my mother to wait another 20 minutes on top of the 45 it originally took to get our food. NO APOLOGY. The kids meals were the last to arrive at the table and came out SCREAMING HOT at least 10 minutes after everyone else was served.... First rule of restaurants (I've worked in many).... Feed the kids first, and NEVER give them burning hot food. We spent over $600 on a terrible meal and a terrible experience here. I will NEVER EVER go back here and will never allow anyone I care about to eat here. Absolutely awful and they should be ashamed of themselves. Thank God my grandmother was so excited to have her extended family together that she did not seem to be bothered by any of it.
More Business Info
- Hours
- Regular Hours
Mon - Tue: Wed - Thu: Fri: Sat: Sun: - Payment method
- visa, amex, discover, master card, all major credit cards
- Price Range
- $$
- Other Link
- Categories
- Italian Restaurants, American Restaurants, Restaurants
- Other Information
Cuisines: Italian, American, Continental, European
Price Range : Average