Aspen Dental

Write a Review203-800-2958

CLOSED NOW - Opens at 9:00am

What began as a positive experience just became progressively worse. Last Spring, I developed an abscess tooth. I was happy that Aspen would see me the same day. I went in, had an exam, and was talked into a root canal and crown. I was given a reasonable price and a date for the procedure. I signed an agreement to pay approximately $1,200, after insurance, for the WHOLE process. I asked several times, if I would owe any more, and was told no. Well... when I went to have the root canal done, this other dentist wasn't sure if the tooth needed a root canal, but talked me into it for preventative reasons. Then came the temporary crown that fell out as soon as I got home. While fitting me for the crown, the dentist shaved the enamel down on the healthy adjacent tooth, which I didn't know about until I went to a new dentist. How could the new dentist see this? BECAUSE the "permanent" crown broke within the first week! They did offer to replace it for free, but there was NO WAY I was going through that process at Aspen again. A few weeks later, I received a separate bill for over $800 for money they said insurance would cover, but didn't. I think it is a scam. They had this $800 listed on the original agreement as an "insurance benefit," as opposed to "insurance discount." Never once did they tell me that that $800 was not guaranteed. If I had known that this less than satisfactory experience would have cost me over $2,000, I NEVER would have gotten it without a 2nd opinion. Shady estimate/business practices, and poor quality dentistry. AVOID!