Step Up Inn

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Step UP Inn in CT involved in misleading practices- This sober house my daughter moved into after a detox program did not disclose information regarding the financial obligation to the family. They told the family it was a standard agreement, no lease, one month's rent, one month's security deposit of $1,000 each. When my daughter relapse after 4 days and I asked for the security deposit back, that is when they told me they had my daughter sign a 60 day commitment. When I tried to contact the owners to refund the security deposit, they would not return my calls or letter of intent to take the issue to small claims court. It has been since November and I have not heard back from the sober house. Unfortunately, we do have experience with other sober houses and this has not been the practice. My issue is that I was never told of any 60 day agreement or I would not have chosen this house, relapse was likely and I would not have put $2000.00 out if I had been told about this agreement they had her sign. Withholding this information did not allow me to make an educated decision regarding our choice of sober houses, and I believe they knew this. Families dealing with drug addiction know one thing, you can't bet on how long your loved one will stay clean. I could use some help bringing this fraudulent practice to the forefront to dissuade this fraudulent practice. UPDATE: 4/15/19- While the owner invited me in his response to this review to contact him for a refund; he will not respond to my attempts to email him or call him. His actions solidify his misleading practices.