With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in West Hollywood, Calif.
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Reviews

MS
Mia S.

12/31/2019

Provided by YP.com

Absolutely TERRIBLE service here and I wish I had read the HUNDREDS of bad reviews about customer service at this store before I purchased anything here. They scam you to get money by processing things when they say they are checking something before letting you know what the adjustments are. I'm not sure of the name but the guy who helped me out, the one with the pink/purple hair , basically told me he would check for me if I could return something that was part of a bundle and went ahead and processed the return without explaining the explicit terms and what the final amount would end up being.

Extremely bad customer service, and sales representatives seem to have a know it all attitude with no consideration for the CUSTOMER. On top of this they have the audacity to argue that they have explained whatever information needed to be communicated to the customer, without doing so.

If you are looking for a bad customer service experience, lack of explanation and sensitivity to a customers need and arrogant sales representatives, please go here!

DR
Dana R.

09/16/2016

Provided by YPmobile

A good Best Buy location with a decent selection. I've had both good and bad experiences with staff and sometimes the lines get long.

H
hongsc

12/20/2007

Provided by YP.com
Great place!

Located in this shopping are BB, Target, Star Bucks, and EB as well as restaurants. great location and large variety of products make shopping painless and easy. Parking can be hectic at night and weekends but it's well worth it because of the complementary stores connected to each other.

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Sun:
Services/Products
House Hold Appliances
Brands
Boston Acoustics, Klipsch, apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
Payment method
amex, cash, check, company card, debit, diners club, discover, master card, paypal, visa
Location
West Hollywood Gateway
Neighborhoods
Central LA, West Hollywood
Categories
Consumer Electronics, Automobile Radios & Stereo Systems, Cellular Telephone Equipment & Supplies, Computer & Equipment Dealers, Computer Printers & Supplies, Home Theater Systems, Major Appliances, Office Equipment & Supplies, Television & Radio Stores
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