Professional Accounting LDC

Write a Review561-514-8464

Very knowledgeable and very warm atmosphere. Highly recommend Professional Accounting. Help me with my taxes that was messed up by another preparer. And the other preparer charged me $800 to do my taxes and I ended up owing IRS over $8K.

Excellent and prompt response. I was audited and they helped me prepare for the audit. Went and no change highly recommended.

We scheduled an appointment with Lena and had to wait three hours in the lobby. This was a huge inconvenience, but we remained patient and refrained from bringing it to the attention of the staff. By the time our wait was over, Lena tried to avoid speaking to us by having her staff collect our documents and proceeded with filing our taxes without any interaction.



We were charged an additional $20 for our service because she had to spend 15 minutes of her time speaking to her clients. This charge does not exist with any other accountant that I've done business with. I brought this charge up to Lena's sister, and her sister explained that she has been working with Lena for years and still doesn't understand how Lena does her pricing. They WILL try to charge you more even if you're patient and nice to them.



Lena does come off as a sweet person on the surface, but this is extremely unprofessional behavior and a very shady business practice.

I was referred here by my boyfriend & his family. From beginning to end my experience left me disappointed. To start with, while sitting down with the owner to start the filing process my boyfriend & I both advised her that we were interested in the refund advance, as we were experiencing an emergency situation. She gave us the details of how the loan works, but never actually processed either of ours. In their defense, they said that we didn't check off the box for the advance on the paperwork they gave us when walking in. To which I say, if I am new to your office & am unaware of your business practices, why would I check a box when I'm not clear on how the service works? I spoke to the owner again concerning this matter a couple of days later. I told her that I thought her business was shady because, as a paying customer, her office did not do well in ensuring that my boyfriend & I completely understood their procedures. She became defensive & somewhat emotional, rather than assist in coming up with a solution, which is what any reputable, customer-oriented business would do. That same day she stated that she would put my boyfriend's loan through...needless to say, he never received it. I've never filed my taxes with a company & left wishing that I hadn't. You can surely bet that I will NOT be bringing them my business EVER again. & I'll be sure to spread the word concerning my negative experience. This company apparently doesn't have an effective communication system in place & the owner (after 19 years) seemingly still has not learned to differentiate between business & personal. If you're looking to file your taxes & don't mind being left in the dark & lied to...this is the perfect office to visit! Hope this helps....