Schumacher Buick

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My service experience at Schumacher has always been excellent. I purchase all my cars there because of

the good service and the way I've been treated over the years. The service advisors are courteous, knowlegeable, and responsible. Everyone in the organization is friendly and makes me, as a customer, feel welcome and my business appreciated.

I brought my car (2003 Envoy) in for repair in January. Paid $210 for 'repairs' (a fuel system flush), that did not fix it. Had no more money. Kept driving it because I did not have more money to give you to make more 'repairs' that still would not fix it. Now I brought it in again for the same thing and your telling me to spend $210 more on a tune up (that I already had done, also in January) and it's something that still will not fix it (this I know because I aready did it...). So if I do not spend the $208 to 'eliminate' that as a cause, then I have to pay $110, for your time and 'skilled' diagnosis. What great service you have. No wonder your company is so HUGE- you make money hand over fist for the same problems and never fix them in the first place. Thank you, I needed a good cry...