South Florida

Write a Review561-684-6229

This place is HORRIBLE!!! I am 6 months pregnant ...went in for basic glasses. I have Medicaid so everything should have been covered. They did a contact lense exam without asking me if I wanted to pay the additional cost for that particular exam that was not covered by my insurance. At the end of the exam they tried collecting the contact lense fitting fee which I did NOT ask for. I kindly told them I only wanted what was covered by my insurance... they argued with me then told me I need to speak to the office manager. When I spoke to the office manager and explained to him nicely what I was there for he called me a liar to my face. I have never been disrespected like that before!!!! I got up and left and went to the ladies in the front who finally voided out that charge. Will NEVER GO HERE AGAIN. On top of everything no consideration for getting a pregnant woman's blood pressure high... incredible!!!!! I am ordering my glasses elsewhere and Reporting these people to my insurance.

Awful place, they don't call you make you wait forever. Front staff is unprofessional disorganized never called to say my glasses were ready heard the same complaints in the waiting room