PC Warehouse

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DO NOT TRUST PC WAREHOUSE.

I brought my laptop to PC Warehouse because my webcam stopped working after the most recent Windows update. A few days later, they called and said that restoring my computer to factory settings would completely fix my issue, and to not worry because they would save all my files and data (though I would have to redownload certain programs). After six days, I picked up my laptop. The webcam was not fixed and after I got home I realized 99% of my data was lost. When I call and ask them if they have an external save of my data, they tell me that they don’t know, and that they’re willing to take another look at my computer, but cannot tell me how they plan on getting my data back.

In short, if you value your time, work or possessions you should never trust PC Warehouse with your devices. I lost four years of personal data and college work because I made the mistake of trusting them.