Nick Mayer Lincoln Westlake

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**Buyer Beware***

Took my car to Nick Mayer Lincoln service for 4 new tires and an alignment. They did an OK job mounting and balancing the tires, however, they did not do the alignment on the rear tires correctly. I took it back to Nick Mayer to have them look at it.

The alignment was wayyyy off. They denied any fault, and said they would have to double-charge me for an ADDITIONAL alignment check.

I wanted to pay with an American Express credit card, and they refused service unless I paid with CASH. I inquired why and the girl at the front desk stated that she didn't want me to chargeback the service. Apparently they get a lot of chargebacks.

The person running the front desk was rude, and spoke to me in a condescending manner. Very unprofessional.

Terrible customer service, poor quality repairs. The service department honestly has no idea what they are doing.

Businesses like this give car dealerships a bad name.

Great customer service.
Very friendly , fast and efficient .
Reminded me I had a couple easy re-calls on my vehicle. They made sure I had time and they took care of them right then and there and wash my car . Just went in for oil change . Glad they took care of me. I will be going back along with the rest of my family

Great people awesome customer service Nick Mayer Lincoln WESTLAKE goes above and beyond to make their customers feel like family

Dave Moga provided excellent customer service this morning when I went to get an oil change. My car was done in less time than anticipated. Dave is professional, knowledgeable and courteous.