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Reviews

O
octaviab

04/10/2013

Provided by YP.com

I spoke with Juan and Gustavo, the were both very uncaring and rude. I brought my car to have it washed Tuesday, the next day I saw my back break light on my Mercedes was broke off. It is VERY noticeable. I did not notice because they opened my door and I sat down and drove off. I didn't inspect my car after the wash. I only drove to the car wash and home. They tried to say it was not their fault, I took it to my dealership and they said, no, it had to of been them and that they were liable because no one else touched my car. I have a garage so no one could of do this but your car wash. They cannot replace that piece without replacing the whole piece at a cost of $187.48. Gustavo was very rude saying his guy would not of broke it and not told him, I call BS on that, for whom ever did it would not want to get in trouble. I am raging mad.

More Business Info

BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 805-497-9550

Payment method
mastercard, amex, discover, visa, all major credit cards
AKA

Westlake Village Car Wash

Categories
Gas Stations, Car Wash
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