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Reviews

09/13/2012

A good company to do business with

Bill has done work for me a couple times recently including both carpet repair and cleaning and his work is consistently excellent. He will take the time to do things right and his pricing is very fair. I would recommend A Carpet Magic and will use them again in the future.

01/16/2012

pleased customer

Quick response, very knowledgeable, skilled and priced well! Will refer and use their services again.

Perplexed

11/04/2011

Horrible customer service, just trying to get quote

Just tried to call to get a simple quote and the gentleman who answered was downright rude. I was having trouble hearing him, and this seems to have set him off... he started biting off each word as if he were talking to a simpleton, and was put out by basic questions about price, scheduling, etc. Finally I told him to forget it and develop some basic customer service skills, and hung up on him. I got the impression this was the same guy who would come out to my home to provide the actual quote... if he was this mean over the phone, I'd hate to have to deal with his in-person manner! Horrible, avoid!!!

03/02/2011

Amazing Professional Service

I called A Carpet Magtic Co. on Sunday, and reached his answering machine. Decided not to leave a message since it was Sunday. A little while later Bill Stanion called me and ask if he could help. He came that afternoon and gave us an estimate and returned the next day to "work us in" despite a busy schedule. Our carpet had been installed poorly by a big impersonal company and he was able to restretch and fix some unsightly places. He was quick and sure knew his business. I won't ever buy carpeting, have it installed, or professionally cleaned by anyone other than this company. Pride in workmanship is what this company is about.

02/24/2011

Great work

Bill took his time and did the job right. He knows what he is doing. He will be working for me again in the future,. Thanks

09/09/2009

Carpet re-stretch and clean

Bill was very professional when he came to my house to re-stretch and clean my carpets. He was even able to salvage a room that I thought was lost due to difficult stains. His costs are very reasonable and the quality of work is unbeatable! I would recommend him to anyone!

07/06/2009

Excellent

Bill came out to repair a section of carpet for us that had 4 doorways and a staircase in the area. It came out looking fantastic, carpet is nice and tight and flows around all doors and top of stairs. Will call again for my carpet needs!!

06/25/2009

Carpet Repair/ Clean

Bill did an incredible job- low cost, quick work, and high quality- I would recommend him to anyone needing carpet repair or cleaning!

05/02/2009

OUTSTANDING!!!

I was resigned to replacing carpet in one of my rooms due to severe damage in a small area. Bill, from A Carpet Magic, was able to take some carpet from a closet and make an invisible repair where the damage was located. He then replaced the carpet in the closet with a "remnant" that was nearly identical to the original. After a re-stretch and cleaning my carpet looks brand new at about 1/4 the cost! Hurray for A Carpet Magic, they worked their magic in my house!

More Business Info

"We make carpet problems vanish!"

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Brands
All major brands
Amenities
Any and all carpet services
Categories
Carpet & Rug Repair, Carpet & Rug Cleaners, Carpet & Rug Dealers, Carpet Installation
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