Master's Construction

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I see a pattern of ONE STAR reviews - consider that a HUGE red flag! The GOOD: Master's salesman was prompt, courteous, and knowledgeable. The roof -- GAF Timberline HD shingles in "Barkwood" color -- was installed by superior technicians. The BAD: As of November 19th, 2016, it has been 102 days since Master's replaced the roof and guttering system on my home. I am due a refund of $1,910.00 and sadly, I had to turn this matter over to the Pennsylvania Attorney General's Office on 11/16/2016. What would have been a fairly decent business experience with Master's has turned into a demeaning and humiliating experience for me. Disrespecting my money is one thing, but when telephone calls don't get returned and email isn't answered, I have been shown nothing but contempt by this organization. Needless to say, there will be absolutely no referrals by me and future home projects will be handled by another business.

Company is a joke. STAY AWAY! Will never return your phone call if you have warranty work like I have. Phone call after phone call message after message and nothing. Spend your money anywhere else besides here. Look at the pattern of reviews here, on google and the BBB; all say the same thing. These guys suck. Their work sucks.

I like them good workers quality products on time reliable reasonable priced educated spectacle of the game -

So three weeks ago (3/11/15) I called looking for a quote to repair a leaking roof. The girl took down my info and said someone would be in touch with me to set up an appointment. Next day (3/12/15) I got a call and the girl said they got my info and someone would be in touch with me shortly. Fast forward to this Tuesday (3/31/15) I get a call and the guy apologized for taking so long to get back to me, then set up an appointment (4/4/15 @ 11:30 AM) with me to come and provide a quote. Today (4/4/15) I sit and wait... And wouldn't you know it, the guy is a no call no show. Nevertheless time to look for quotes elsewhere. Thanks for wasting my Saturday! I will be sure to let everyone know about your wonderful business practices. What's funny about this whole thing is, I live literally a mile and a half from your Whitehall location. Ohh well if you don't want my business.

Poor Customer Service. Called to get an estimate got nothing but excuses for why we were not called back. After the third call and no return call called and hired Whittaker. Will never call Master's again. I disagree with the other reviews they lack professionalism.

We were very pleased with Master's, they were professional, quick to help us, and gave us sound advice. They did not try to up sell or take advantage of us at all. I would use them again and recommend them to anyone looking for a reliable, trustworthy, and experienced contractor.

The Master's Construction employee was extremely pleasant and listened to what I had to say. My fiance and I had a hole in the roof which he attended to promptly. The employee went above and beyond when he fixed some loose shingles on the roof. I would recommend this company to everyone that is having their roof worked on. Could not be more satisfied with the results and service.

Very professional throughout the whole process. Took the time to explain both the quick solution for today as well as the long term solution for down the road. Also, discussed both the high and low prices that the job may cost. Even provided a basic repair at no charge. Would definitely recommend and use again when need arises.

A refreshingly professional company and employees, who perform high quality work at reasonable prices. Prompt and courteous staff, live person communication, and great work contribute to an outstanding rating.

Prompt and courteous. Very good communication from start to finish, speaking with live personnel and receiving callbacks when promised. Work done in a timely, efficient manner while exhibiting high quality and thoroughness. Nice to deal with a company and employees who understand professionalism.

The most courteous and knowlegdable roofing company in the area.