Family Practice Associates LLP

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I called my banking establishment today to see what my balance was, apparently I was negative in the account because my doctors office took out for my regular payment,I was told to get a letter from the doctors office stating the payment was taken out without my consent so I called the docs office to let them know there was a mistake made on their end I had called them last week either wed or Thursday before a holiday on Fri. to let them know I would not be able to make a payment that week because I wouldn't have the funds for it, apparently the rude ladies from billing weren't in. I was told they would get the message of a stop payment well apparently no one was told and the girl from billing that I spoke with pretty much called me a liar and said she would not be writing me anything stating that they took out when they weren't supposed to and that because of all the problems with my cards they were now not going to see me again until my $153.00 balance has been paid in full. Ok rude 3's I have always made payments to you guys, my card problem would be due to one time being stolen the second time was because someone had tried to make a diplicate in another state!!! And hello the reason I see the doc there is because I have add!!! So yes I may lose my card once in awhile or misplace it and yes if that happens in going to cancel it and replace it, so you treating me like a piece of crap for it really isn't helpful or very customer friendly!!!! If I hadn't been making payments it would have been in collections and I have paid a great deal to you guys already, plus been established here for longer than a year....never have I had to deal with such rudeness and to top it off I told miss high and mighty thank you very much and she replies smirkly your welcome. Yeah I would be switching doctors if I didn't like mine so much, love the docs loathe the rude people in the billing front desk area! I suggest you work on your people skills ladies.