Broadmoor at Chelsea

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The worst customer service ever. A friend of mine was a month behind, so they locked his apartment took couple thousands of dollars worth of electronics and after he paid the month behind and the cancelation fee, he never got his belongings back, since they took it from him, telling him that they paid for the storage and couldn’t pay any longer so they lost it all. The owner kept on threatening the customer that he is a part of the local law firm and told the customer that he has no chance to get his belongings back.

Think twice before you get into this mess!!!! The worst customer service ever!

While these reviews are outdated, I do agree with them in the past. The property was purchased and put under new management. http://www.bizjournals.com/wichita/blog/2012/05/partners-turn-around-apartments-near.html

The apartments are newly remodeled. All new appliances and carpet. If you want to be close to campus, but not on check us out. You can find us on facebook at www.facebook.com/broadmooratchelsea, any further questions or comments can be answered there!

This has with out a doubt been the worst property in the city of Wichita. There is a serious mold issue within these appartments. The management company does not take care of its residents in any way shape or form. If you need to have something done, it will not ever happen. When you try to talk to corprate, you will spend weeks before you will ever hear back from them. When you do finally hear back from them, you will not get your issues resolved. Tracey Gordon, the district manager will treat you as if you do not matter to them. She will tell you that they are not responsible for anything. When you try to go to her boss, Ryan, the VP of the company, he will promise to look into whatever problem you have, but will not follow through. As for the employees of the complex itself, Jeralyn, the manager, is somewhat helpful, but really is just corprates little tool that they use to put you off from talking to them. She has no power, no authority to do anything. I would not recomend this appartment complex, or any of their properties to anyone. They have a blatent disreguard for their residents health. If you would like any more information, or to see the pictures of the mold, email me at [email protected]