College Hill Cleaners

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I recently called College Hill cleaners for a price on hemming a pair of pants. Was quoted $4.00 and assumed it was this per leg. When I took the pants in the counterperson told me it would be $12 which I felt was still fair. I asked for a claim ticket and he would not give me one. So if they had lost I would not have had anything for proof. Silly me, left them anyway. When we went to pick up, the cost was $16. When my husband came back to the car and told me I thought there was a mistake on making change. I went back in and told her it was supposed to be $12. She said, oh no it is the law in Kansas that they had to be dry cleaned. This was a brand new pair of pants so why did they have to be cleaned? What kind of law is this? Oh well, mark it up to my naivete. Will never take anything there again for cleaning or alterations. If this is the way they do business, how have they been around so long?