Eddy's Toyota

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OPEN NOW - Closes at 9:00pm

Good people with a high level of expertise. Expect to be treated with a high level of respect.
I rarely give any one a five on anything, but these folks qualify.

Worst car shopping experience ever. At first, the sale person that showed me the car is friendly and patient. After test drive ,after we start talk about financial options they swithed to someone that are kind of pushy on selling the car, and try to trick me by starting with over-price range for me to bargain. I told them several times I just need a quote and will go home and take my time to decide, then they keep dragging and switching personal to try to persuade me. I have to repeat myself more rhan 5 times I not gonna buy the car today and need time to go home think about it. Then the last person that came in is the worst, acting like a crook, sounds rude and telling me I am wasting their agents time if I not gonna sign the paper by today. I felt pressured and treated like a prisoner not customer!

Speaking from experience I would NOT go back to these people and deal! I took my son so he could learn and get experience and try to be on his own. They do not want to work with there customers nor do what's there responsibility as a dealership. These people will cheat and scam you.

Bad Bad dealership!!!

Will not honor any of the extra warranties ....wanted to give 0 stars but wouldn't let me

Quirky staff with a good snack selection. Was in and out in 2 and a half hours on Saturday morning. Would recommend the internet. Saved me a lot of time talking with them about my trade over the phone.

They told us 6 different things between 3 different people. Financing was a joke and there is only gas if you pay full price that they set.....a true shady and untrustworthy dealership

I purchased a new car from Eddy’s Toyota in August of 2011 without incident. I felt that I was treated fairly and didn’t have any immediate problems. With the purchase of my new car, I got two years of free car washes at Eddy’s. This involved me pulling into the service entrance and letting their employees drive my car to a carwash that was out of my sight. Typically it was washed, vacuumed, and returned in 20 minutes or less.



A couple of months ago, I removed my wedding ring when I went into the gym and put it in my console. I forgot to put it back on when I returned to my car, and proceeded to Eddy’s for a car wash. When I got home, I realized I didn’t have my ring on and I went out to get it, only to find it missing. I turned my car inside out looking for it, but was 100% sure that I placed it in my console.



I’m not the type to go shouting accusations, so I delicately approached the issue with one of the service guys there, asking if by chance it may have been vacuumed up on accident, although I knew that that was a near impossibility. He asked a guy who had recently cleaned the vacuum filters and told me that they had found nothing.



About a month later I took it back in for another carwash, this time with a $70 bottle of cologne in my car door pocket. After returning home, I realized the cologne was gone as well. I called Eddy’s the next day and asked to speak to a manager. I got an assistant, who seemed concerned and took my name and number down.



After going about a week without a returned phone call, I went to Eddy’s and spoke with the Service Manager directly in his office. He was very nice and seemed legitimately concerned about my situation. But beyond apologizing and assuring me that they do everything they can to try and prevent theft, there wasn't much more he could do.



Ultimately, I will not buy a car from Eddy’s again. The perks that they offer with a new car purchase are simply not worth it when I have to worry about having items stolen out of my car when I drop it off for service or a car wash. The ring and cologne are one thing, but how can I be sure that the same characters who stole those items weren’t looking through my briefcase, finding my address, my kids’ names, etc…



Buy a Toyota somewhere else.

I'm currently sitting in their customer lounge using free wi-fi and eating some fresh warm cookies. They make the pain of car trouble sting a little less. I bought a Scion from Pete Vieyra in 2006 and then a Prius in 2007 and every time I've come in to get it serviced he has remembered me and made me feel important.