Lowe's Home Improvement
801 E Rochambeau Dr, Williamsburg, VA 23188
Reviews
12/24/2017
Provided by YP.comHorrible service, managers are not well trained with handling customer service issues, instead of doing their job and addressing the issues they throw you out of the store.
07/23/2016
Provided by YP.comI have had two bad experiences with this Lowes' flooring and delivery. The first was for laminate flooring for a cement floor room. After the delivery has been delayed and ignored, we discovered that we had been charged for much more than we ordered and ignored when we asked about it.
This time, we received two phone calls advising us of our delivery. Then the date was delayed. Next we received a phone call to expect delivery between 10-12. I took a half day off. That morning I was told that the delivery would be between 1:30-3:30. No truck ever arrived.
When we called, we were told that the delivery would happen two weeks later--AFTER the installation date. We explained and were assured that the delivery would be in two days. Sill no truck.
The delivery manager put us on hold and never picked up again. The manager would not speak to us.
I would advise against using this Lowes for big projects, special orders, deliveries, and especially flooring!
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Fax: 757-259-0100
- Brands
- 3M, Allen + Roth, American Standard, AquaSource, Armstrong, Blue Hawk, Bosch, Char-Broil, Dewalt, EverTrue, Frigidaire, GE, Garden Treasures, Gatehouse, Harbor Breeze, Hitachi, Holiday Living, Hunter, Husqvarna, Idylis, James Hardie, Jeld-Wen, Johns Manville, Kobalt, Kohler, LG, Master Forge, Maytag, Moen, Nest, Olympic, Owens Corning, Pella, Pergo, Portfolio, Project Source, Reliabilt, Samsung, Scotts, Sta-Green, Stainmaster, Style Selections, Sylvania, Task Force, Top Choice, Troy Bilt, Utilitech, Valspar, Weber Grills, Whirlpool
- Payment method
- diners club, cash, check, amex, discover, master card, visa
- Location
- Cedar Valley Shopping Ctr
- Associations
- Boys & Girls Clubs of America,E2D,Eliminate the Digital Divide,Habitat for Humanity,Keep America Beautiful,Lowe's Heroes,Lowe's Toolbox for Education,Lowe’s Foundation,SkillsUSA
- Other Link
- Categories
- Home Centers, Building Materials, Garden Centers, Hardware Stores, Home Improvements, Major Appliances, Paint, Small Appliances, Tools
- Other Information
Specialties: free haul away, easy exchanges, easy returns, Lowe's gift cards, free delivery, free shipping