Corter's Flooring America

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We purchased a top of the line Shaw carpet that failed within 2 years with a 20 year warranty. We contacted Shaw who sent out a rep to take sample. The tests came back saying there was nothing wrong with the carpet. Dave came out and looked at it and agreed the carpet had failed and offered us a free carpet when we were ready.

Skip ahead through my deployment to the Middle East, surgery from an injury sustained there, and looking for our next home. Before we sold the house we asked Dave if we could take the carpet credit with us, he said YES!

We sell the old home, move in to the new home, it doesn’t need carpets, I decided to refinish the basement. When I’m finished, I visit my local Corters only to find they’ve closed. I contact the Williamsport office, Dave retired, he remembers our situation but just can’t seem to remember telling us about the credit. The best Jim would do was give it to us at cost.

Jim and Dave…you have no honor and you should be ashamed of yourselves!