Best Truck Equipment Inc

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I ordered a Scag PTO clutch from them on 8/9/2016. Part was delivered, but in the time it took to come in I realized this wasn't the part I needed after all. As soon as it came in I looked on their website for details on how to return the part. It specified I would need to pay the return shipping (completely understandable) and a re-stocking fee of 20% (a bit excessive) on the $286.17 part ( $57.23). I was a bit bummed to learn it would cost me about $80 just to return a part I didn't need, but it was my mistake by ordering the wrong part and at least I would get back the other $200. However, when I called to get a RMA (Return Merchandise Authorization) in order to return the part they told me they won't take back anything electrical. I informed them that I never installed the part, I actually didn't even open the box at all, it sits exactly like it did when it left their store. They didn't care. So now I am stuck with an expensive paperweight. My advice, order elsewhere.

These guys at Best Truck Equipment are great. I just wanted to say thanks for fixing my twelve year old Cub Cadet tractor again. I can't believe how smooth the tractor runs now, and how easy it starts. Even the grass looks better now that you gave it a once over and fixed and adjusted everything correctly. It runs so good, it's like a new tractor again. Thanks for the great job. I'm happy and so is my Cub Cadet.