Pep Boys
1509 Easton Rd, Willow Grove, PA 19090
Reviews
10/23/2014
Provided by YP.comAfter an oil change with my regular mechanic my older car was leaking a small amount of oil from the bolt on the oil pan, pretty obvious to find just by looking at it. Since my regular mechanic is 70 miles away, I take it to Pepboys to get it tightened up or the gasket changed so it stops leaking. They called a few hours later and told me that the oil pan is stripped and the whole thing will need a replacement...at the cost of hundreds of dollars. I took the rest of the day off to take the car to my mechanic to get a second opinion. The oil pan is not stripped, the gasket is just bad, anyone with a minimal amount of mechanical ability can tell when a bolt is stripped or not. He did an oil change, problem fixed. He also looked under the hood for me and found this:
1. The air filter housing was unbolted and open, the bolts were nowhere to be found.
2. The cover on the battery positive terminal was left off
3. Instead of just looking at it, they dumped greenish dye into my oil tank for a "leak evaluation", completely unnecessary, and made it impossible to re-use the oil, which we just put in there two weeks ago.
Keep in mind, my mechanic did a whole work up of the car two weeks ago, and none of this was an issue before Pep Boys touched it, it left them worse than when I brought it in, and they tried to charge me HUNDREDS FOR A PROBLEM THAT DIDN'T EXIST.
Take from this what you will, at best these people are extremely incompetent, at worst they are liars and outright crooks that think they can take advantage of young women who don't look like they know much about cars.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Services/Products
- Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
- Brands
- AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
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- amex, discover, master card, visa, cash, check, diners club
- Neighborhood
- Willow Grove
- Associations
- AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
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- Categories
- Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers