Diver Chevrolet is a family-owned and operated automobile dealership that offers a range of new and pre-owned cars, trucks, vans and sport utility vehicles. Its new inventory offers a wide range of Chevrolet models, such as the Avalanche, Aveo, Cobalt, Colorado, Corvette, Express, Impala, Malibu Maxx, Monte Carlo, Silverado, Suburban and Uplander. It offers vehicle maintenance services that include oil changes, brake inspections, wheel alignments and tire rotation services. The dealership has a parts department that provides genuine vehicle parts and accessories, and operates a finance department that offers credit and leasing options through certified lenders. It also offers pre-owned vehicles of various manufacturers that include Buick, Chrysler, Ford, GMC, Honda, Jeep, Pontiac, Saturn and Toyota. Diver Chevrolet, established in 1915, is located in Wilmington, Del.
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Reviews

GR
George R.

03/21/2015

Provided by YP.com

I negotiated a good deal on a 2013 Chevrolet Volt. I am coming from New York City and I called on March 20 to negotiate the price. This dealership is located in Delaware . I was emailed a bill of sale stating that the Price of the car was good until Monday pending I came with documentation and payment. I call today, March 21 before I prepare to make the three hour trip to Delaware. I spoke with the salesman who stated that the car actually sold this morning. That's business, I understand you have to sell so who has the cash or finances at that time. What really bothers me, what I think is unethical, is that no one from the dealership bother to call me to tell me the car was sold. You hear about these things all the time, that someone from out-of-state comes to get a deal and the car is sold and now that person is stuck at the dealership possibly in a position to buy a car that they don't want because the original car was sold.



One of the salesman here noted to me that it was just a miscommunication and the two parties I was negotiating with were out Saturday. I find it very difficult to believe that no one from the Friday shift told the rest of the salesman hey there is a person coming in here with $20,000 just a heads up.

I chose this dealership because they had great ratings on Google and other dealership review websites. But I had a really bad experience with them and the type of service and courtesy extended to me what's typical of a used car dealership. I'm not sure I would let the people at Diver Chevrolet sell me a bottled water or fill up my windshield wiper fluid.

In all fairness, I did not technically complete a purchase or transaction with this dealership, but I think when you look at the context of why that is it speaks volumes as to what their level of customer service is for potential customers

C
chris.vern.58

08/05/2013

Provided by YPmobile
excellent!

intelligent sales team, although the warranty left me feeling a bit confused regarding the coverage. it was promptly handled by the courteous owner and sales department. in general the experience was positive and i'm thrilled with my 2011 Cruze.

M
mdravensfan

07/19/2012

Provided by YP.com
Stay away from this dealership...

Stay away from this dealership/stealership. All used cars are sold without a warranty and the salesman are not honest regarding the conditions of the automobile. Go to an honest dealership in Newark, Delaware or buy from a private individual.

B
babycaketa

06/26/2012

Provided by YP.com
Looking for a car is not easy....

Looking for a car is not easy. There are so many options out there. People really makes the difference. Matt Burges is great! He found the best car for me! He is always available and he treats customers like they are the best. Congrats! and thank you for your help. I have other dealers closer and no one like Diver.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Thu:
Fri - Sat:
SunClosed
Extra Phones

Fax: 302-658-4599

TollFree: 877-793-1407

Phone: 302-575-0797

Phone: 302-575-0898

Phone: 302-504-8313

Brands
Chevrolet, Saturn
Payment method
financing available
Neighborhood
The Highlands
AKA

Diver Chevrolet LLC

Other Email

Categories
New Car Dealers, Auto Repair & Service, Automobile Leasing, Automobile Parts & Supplies, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, New Truck Dealers, Used Car Dealers
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