United States Postal Service

Write a Review800-275-8777

CLOSED NOW - Opens at 8:00am

Why offer a contact number when they literally take the phone off the hook. What about customer service.

Can someone please tell me why our mail does not show up until 5pm now! Plus the postal worker is nasty and acts like she does not want her job, with all the people out of work she should be alot more pleasant, can someone please answer my questions, thank you

In 10 yrs of living in DE (previously Hockessin) I never had a problem with the USPS. Now, in Marhsallton, 8 deliveries have been lost between 10-2014 and 04-2015. In addition only 2 deliveries have ever been sent to the correct location. Everything else goes to my neighbor, who is not always neighborly. That may not sound bad, but I placed 180 orders in that time frame, and only 2 that came via USPS, count 'em, only 2 orders were delivered to the correct location. This is my business! This is my life here! UPS and FedEx seem to have no problems.



When I got them on the phone and called the person out on their branch's incompetence I was told that a) they don't have GPS so it's not their fault and b) "his drivers" can't be expected to deliver to areas not clearly marked. Well I certainly hope that was a manager with repeated comments like "his drivers." I don't own the property, have no control over the markings, and have called in many times about this problem. As far as I'm concerned I did my part. They are not trying to land safely on the moon. They drive up and down roads and stuff things in mailboxes. They can make adjustments based on call-ins. Did I mention that UPS and FedEx have no issues? Neither do private shippers. Apparently only "his drivers" have a problem.

Package supposed to go to New Jersey instead being delivered in MA. All they can do is basically what we can do, track the package and let it all work out. I have a deadline for that mail. ugh!!!! Do not use this post office.

Beware!



Package scanned into Marshalton post office. Sorted then scanned out for delivery. Poof it just vanished on the truck. That's it now it becomes my loss. A very expensive irreplaceable loss. Lost or stolen? I'll never know cause these people aren't held accountable or responsible.

awful. Lost a package going out and never got one coming in! pos place