FedEx Office Print & Ship Center
5135 Carolina Beach Rd, Wilmington, NC 28412
Reviews
02/05/2018
I don't often ship with fed Ex but when my 17 year old son sold his laptop, store #4038 was really convienient. Mac was very helpful and packaged the computer securely for us and it was on its way... until my son realized he had been scammed by the buyer. This scammer was about to get a laptop he had no intention of paying for, delivered right to his door, and I was going to pay to ship it there!
After a short phone call that evening, the shipment was stopped before it ever left the facility. The next morning, when they reopened, we picked the package back up. Not only did Mac and the team save my sons' laptop, but they also got us a full refund of our cost to box and ship, as the items never even left the facility.
The whole team at this store is fantastic. The customer service, pure professionalism, and the fact that they probably could have avoided giving us a full refund but weren't looking to further take advantage of our situation, impressed me greatly.
I will be shipping with fed ex from now on. This is how a business is supposed to treat their customers and my son and I both appreciate it greatly.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
Fax: 910-791-5013
- Services/Products
- Banners Booklets Business Cards Business Services Canvas Prints Cards & Calendars Computer Rental Design Services Digital Color Printing Direct Mail Services Fax & Scanning Hold at FedEx Location Lettering & Decals Manuals Metal Signs Mobile Printing Newsletters Online Printing Packaging & Shipping Passport Photo Photo Printing Plastic Signs Posters Presentation Printing Print Brochures Print flyers & brochures Self Service Copy & Print Sell Sheets Specialty Prints Vehicle Magnets Yard Signs
- Brands
- FedEx Express, FedEx Ground, Kinko's Copies
- Payment method
- amex, cash, check, discover, master card, visa
- Location
- Inside Walmart
- Other Link
- Categories
- Copying & Duplicating Service, Air Cargo & Package Express Service, Courier & Delivery Service, Fax Service, Mail & Shipping Services, Packaging Materials, Printing Consultants, Printing Services, Printing Services-Commercial, Shipping Services, Signs