Firebelly Restaurant & Lounge

Write a Review910-769-2780

OPEN NOW - Closes at 1:00am

I will never eat here again!!! The male manager at this restaurant may be the rudest person I've ever met. A new waitress took my order and I asked if I could get a half order of the boneless wings. She assured me that I could. When they brought my food out it certainly did not look like a half order, so before I even started eating I asked a waitress passing by if it was a half order and I was told no and that they don't do that for the boneless. Well when our waitress arrived back at our table she was very apologetic and stated that it was her fault and she would make sure I only got charged for a half order. Everything seemed to be going fine besides the hair in the sour cream, which I didn't even mention to the staff, until a male waiter came up to me and asked if I was going to eat the rest of my wings. I was a little shocked by the question and for a second thought he was going to offer me a box even though I obviously wasn't done eating. Well that was not the case... when I said probably not, he then proceeded to say "Good, because I'm going to need half of those back, unless you want us to charge you for a whole order." What????? Talk about bad customer service. I'm in the middle of enjoying a meal with my family and just got approached like that. He also made it a point to include on the receipt "Half order of boneless wings: which we don't make." I was not only embarrassed, but offended that he acted as if I was trying to swindle them on some wings. If you enjoy good service and great food then this is NOT the restaurant for you!

I waited ten minutes before order was taken.It was not busy.Food was bland.