Midas Auto Service Experts

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I took my car to Midas at 5526 Carolina Beach Rd., Wilmington, NC 28412 on Thursday, May 19, 2016 for an oil change and inspection, I came away with a dented hood and a horrid customer service experience. They claim they did not dent my hood and that it looked like someone had sat on it. It’s funny, the dent was “up.” It was from the inside… Looked to me like they may have accidentally shut the hood with something left on the engine block. The dent certainly wasn’t there before I took my car in. I had not even driven the car to any public places before noticing the dent and I live in a private area. So, certainly it wasn’t sat on as they claim.



Do yourself a favor and stay far, far away from Midas on Carolina Beach Road in Wilmington! They are disrespectful and dishonest! Now, I get to think about them every time I get in my car and the couple hundred dollars of damage that they did to it while it was in their care.

A 7:30 apt I made was not kept.The manager arrived late.When i asked he responded "Are we over that!?"Work began after 8 and lasted most of the day.Most of that day the mechanic was working on other cars.