Nails Today

Write a Review910-254-2006

OPEN NOW - Closes at 8:00pm

This shop does a great job in general,especially on lashes but punctuality is not one of their specialies! Two days in a row I have beat the owners there to get my lashes done. I waited until 9:15 and no one shows up. This is very unprofessional. You run a business& people want to pay you for a service, have the decency to be on TIME.

Nails today does very good eyelashes. The gentleman took his time and did them neat. They look natural and beautiful. I would recommend everyone to go to nails today for eyelash extensions!

I had a very poor experience at Nail Today in early June 2013, being charged for a service that I didn’t request even after confirming several times which service I did want. (Skip the paragraph below to go straight to the payment details.) Also, about 10 days after the service, the clear polish topcoat on my toes began to turn an opaque white, making the turquoise polish underneath look chalky and gross.



On the sign-in sheet I wrote my name and my requested service of “shape & polish” for my toes, and when it was my turn I was called over to the pedicure foot bath where water was being added. I stated to the nail technician that I wanted a shape & polish and she repeated the words back to me, “shape and polish,” and gestured for me to sit in the foot bath. This was my first shape & polish service, so I thought the foot soak must be for everyone getting foot services. When it seemed I was receiving all the services of a normal pedicure, though, I asked the technician if all of this service was for the $10 shape & polish, and she smiled and nodded. I was so impressed with this level of service at that price that when she asked if I wanted a manicure as well, I accepted. Only I didn’t want any polish; just natural fingernails. She cut my nails very short, which was fine, except the way she then filed them in a squared-off way meant that I had no nail at the top of my finger and yet I had these weird lengths of side nail because she’d filed them flat/square across the top. I showed her one nail and asked her to file them down on the sides so they would be rounded. She filed down one nail, sort of, and got up to clean the table off. I said that actually I wanted *all* the nails rounded because they were all squared like that. She kind of filed the rest, seeming a little unhappy about it, which was surprising considering I wasn’t even getting any polish.



So when I went to check out, I was charged full price for the manicure (which I expected) and I was charged for a full pedicure. I told the man that I requested a shape & polish, not a full pedicure and I showed him on the sign-in sheet where I wrote which service I wanted, plus gave him the details listed above of the two other times that I stated which service I wanted and the technician acknowledged it back to me. The man said that it was a misunderstanding and she had already provided me the full pedicure service so I would need to pay for it. I paid the full price for everything but told him I would not return.

Bottom line, there are other good places to go for a pedicure where the polish actually lasts the better part of a month with the special UV coating. The place beside Elizabeth’s Pizza at Market & Kerr is good, and the nail place beside Sam’s Club is even better. As they should, both places use a quality topcoat and actually dry toenails under a UV lamp to preserve the polish. None of the old, chalky stuff like what is used at Nail Today with no UV lamp for pedicures. Plus, they have better customer service. Nail Today was, simply put, terrible.