Applebee's Neighborhood Grill & Bar offers a lively casual dining experience combining simple, craveable American fare, classic drinks and local drafts. Now that's Eatin' Good in the Neighborhood.
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Reviews

D
dthayes4

11/04/2008

Provided by YP.com
Frustrated

On November 3,2008 I went to Applebees in my home town of Wilson, N.C. to have dinner with my family. With just a few customers in the resturant we did not have to wait long to be seated which was around 6:00 pm. The waitress immediately took our drink order. It arrived shortly. Then we placed our dinner order which must have been around 6:10. We waited , waited , and waited for our food. We asked the waitress several times what was taking so long. Other customers were being served that came in way after we had. The waitress finally came by and said our food should be out shortly. We waited some more . Our water/tea glasses were never refilled. By 6:40 we are not happy. We asked another waitress for the manager No manager came. Finally 45 minutes later we received our order. It was simple stuff, like a salad, grilled chicken and other light entrees. It should not have taken 45 minutes to prepare. Then it was COLD! Finally after 30 minutes the manager came. Apologized and gave us a free meal. My point is, this is not the first time this has happen. We always have to wait for our food. I had stopped going for several months because the service is sooooo slow. I am not the only one this happens to. Someone is not doing their job. Customers are going to stop going due to poor management. I usually do not complain but this was uncalled for.



Teresa Hayes

3905 Little John Dr.

Wilson, N.C. 27896

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Fax: 252-399-0506

TollFree: 888-592-7753

Payment method
amex, discover, master card, visa, debit, cash, company card
Price Range
$
Location
Westwood Village Shopping Ctr
Neighborhood
Westwood Village
AKA

Applebee's Grill + Bar

Categories
American Restaurants, Bar & Grills, Family Style Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
Other Information

Cuisines: Family Style, Take Out, American, Bar & Grills, Burgers, Hot Dogs

Alcohol: Wine, Full Bar, Beer

Price Range : Below Average

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