Malloy Toyota Scion

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This was the easiest car buying process I have had-15th car (1st Toyota) in 20 years. I worked with Scott Henderson-he is friendly, knowledgeable, and very easy to work with. Readily answers questions, gives an honest answer, and knows about the Toyota brand (and many others). They let me take the car for a 1/2 day test drive, took care of all the paperwork before I arrived, and got me through the buying process in about an hour.
Pricing was comparable to Northern VA dealers-slightly more, but much less hassle not having to drive down there and back. Plus there is something to be said for buying locally. I do feel like I can always go back to Scott if there is ever an issue.
Dealership seems solid-have not used service yet, but finance (Roger) was easy to work with as well.

We recently bought a used Toyota truck at Kern Toyota, Ken C. was our salesman. It was one of the best car purchasing experiences we have ever had!! Believe me - when it comes to the Toyota product line - Ken really knows his stuff - he is incredibly courteous, knowledgeable and professional (not my experience at other dealerships). We highly recommend Malloy Toyota and Ken

I have purchased a number of new cars from Malloy Toyota/Scion over the years, and each and every one has been a perfect experience with the utmost professionalism, respect, and attention to my needs and desires. This comes not only from my competent salesperson, Scott Henderson who is eager to please, but from the owner, Took Kern, Sales Manager, Scott Allamong, and Finance Manager, Roger. As well, I usually order accessories and come in contact with Kern's Parts Department and Staff who are exceptionally caring and efficient. I love the Toyota/Scion vehicles, and this family business continues to meet and exceed any expectation. For this reason, I can't imagine purchasing future vehicles from any other dealership.

Just purchased a 2016 4Runner. Was exceptionally pleased with Trevor Hott, my salesman. After my initial visit I indicated there were other options I wanted to explore, without driving me crazy as most salespeople would he said he understood, but would appreciate a chance to earn my business. He stayed in touch over the next few weeks, but wasn't high pressure. I ended up returning to explore options and pricing with him, and we quickly arrived at a solution that worked well for both parties. Quality guy and I would highly recommend him if you live anywhere close to Winchester Virginia. WAY different than my experiences buying cars from dealers in the Northern Virginia area, where within five minutes you know a) you don't trust the person and b) the negotiations are going to be a nightmare. Worth the drive to deal with him if you are interested in a Toyota.

From the moment we walked into the dealership to the time we drove out in a new 2015 Prius, we experienced only polite, helpful, courteous, friendly people who worked hard to give us the best deal and ensure our satisfaction. Mike (sales manager), Justin (sales person) and Teresea (finance manager) teamed up to make this car-buying experience the best ever. We would unequivocally recommend Mallow Toyota to anyone that inquired.

I just bought a Rav4 and was fortunate to have Ken Cooper as my salesman. He could not have been nicer or more informative. I cannot recommend him enough. What a great guy! He's the one to call if you need a Toyota.

This is our 8th toyota from this dealership. Love Kern Toyota. It is a family thing. Each of our daughters and son-in-laws drive toyotas or scions. Great dealership with very friendly people.

My new Toyota purchase at Malloy Toyota was really painless. The Costco Price, with rebates, free maintenance for two years and 0% interest loan made this purchase a no-brainer Best of all the Kern Toyota staff was great!

I am very pleased with my services at Malloy Toyota. They even offer to give me a lift whenever I dropped my car off for services. Jerry been wonderful to work with!

We recently purchased a used Toyota Tundra from Malloy Toyota; Ken Cooper was easy to work with, extremely knowledgeable of the Toyota product line, able to answer all of my questions, patient, and professional. A pleasure to work with. I highly recommend Malloy Toyota and Ken Cooper.

A dealership that goes above and beyond for their customers! Loved working with Jerry and Kimberly!!! Fantastic service!!!! Made my car buying experience easy and very pleasant.

I just purchased a 2014.5 Camry from Malloy Toyota in Winchester. My salesman Brandon Luttrell did a fantastic job showing me all the features, explaining all of my questions with no hesitation. The car was clean and ready when promised and the negotiation phase of the deal went without any hitches. I would recommend Malloy Toyota and my salesman Brandon Luttrell to anyone looking for a great salesman and a fantastic deal. Keep up the good work Brandon and Malloy Toyota. Don't change a thing.

I have purchased a total of three vehicles from Malloy Toyota over the last 10 years, from the same salesman, Jerry Clarke, and have found Mr. Clarke to be very personable and very knowledgeable about all aspects of the dealership from sales to financing to servicing. I routinely have my vehicles serviced at Kern Toyota and have been very impressed with the friendliness exhibited by service team members and very satisfied with the quality of service performed on my vehicles

In the market for a new Toyota Tacoma, my husband contacted Malloy Toyota and had the pleasure of meeting with both Ken Cooper and Jerry Vogel. They were both friendly, professional and knowledgeable and a "reel" joy to work with. We drove away in a great new vehicle at a very competitive price and a double scoop of friendship....Thanks Ken & Jerry ; ))> This by far has been our most enjoyable car buying experience ever!

Recently traded in our car for a Toyota Highlander. The overall experience was a good one. They gave us a very fair trade in price, and a great price on the SUV. Everyone was very nice and respectful, and this made for an overall comfortable buying experience. Our salesperson was new, but was very nice and worked hard to get us the answers to our questions. I would recommend this dealership to a family member or friend.

Scott gave me a deal i couldn't refuse! Toyota trucks are one of my favorite trucks and at zero percent it's a no brainer.

I bought a Camry from Kern Toyota back on 9/3. It has taken me awhile to post my review but I wanted to complete it as I had said I would. I was very pleased with the service I received on my initial visit back in August when I first took the car for a test drive. Scott was very prompt in assisting us as my son and I looked at cars on the lot. He was very quick to offer a test drive after listening to what I was looking for. I told him after the test drive that I really liked the car but had to wait until the end of the month in order to buy it. I never felt any pressure to buy the vehicle although Scott would keep in touch periodically over the phone. He acquired a vehicle in the color and style I was looking for and had it ready the day I came back. The purchase process of the vehicle was great. No long drawn out haggling back and forth. Scott informed me of all the extras but there was no pressure to take them. The financing and paperwork process was very expedient and not as I have encountered at other dealerships. I would definitely recommend this dealership and Scott. They made the buying process a breeze.

My wife and I initiated our vehicle search via the Internet and were quickly connected with Jerry Clarke when it came time to visit the dealership. From the start, it was a amiable, low-key, professional experience in which we quickly got the impression that Jerry was listening to our needs and working very hard to show us multiple vehicles and models that would meet those needs... providing us with options and letting us formulate our decision. We got to drive several vehicles... Jerry explained the specific features of each one in relation to our needs and the experience of driving the vehicles became a hands-on "sales pitch". We appreciated the fact that we felt absolutely no "pressure", neither during our first visit to Malloy Toyota nor on a follow-up visit. After we made a decision to buy, Jerry orchestrated the paperwork process that was quick and completely "painless" after which he walked us through the dealership and introduced us to the people who would work with us for maintenance, parts, etc. With no exceptions, the people we met were friendly and we got a sense of an organization that was genuinely dedicated to customer service. Our experience thus far indicates that we will have a long, productive relationship with Malloy Toyota.

Jerry was quite helpful,informative, and direct helping us decide options by clearly answering our questions. We chose him over Apple Valley because he answered our questions clearly and directly in a no-nonsense way. Even though we purchased 2 new Toyota vehicles from Apple Valley in the past 7 years, they seemed uninterested in our concerns and too busy to help us through the choices. When Apple Valley failed to respond to two phone calls and emails, the choice was easy. Jerry Clarke from Malloy responded quickly and we had the car in short order, at less than our 2005 cost.

I discovered MalloyToyota while searching the internet for information on FJ Cruisers. I gave them my contact information on there website. Jerry Clarke, there internet sales rep, contacted me by email & we set up a test drive. Jerry was very informative & didnt try to sell me. He said stop back by if you have any more questions. There was absolutely no pressure. I came back a second time & asked about price. He gave me a price, I said thank you, & left. Again, no pressure. I researched the price he gave me & even went to another dealership near my parents house to compare. They said no way can we reach that price. Bottom line. Jerry was straight forward & honest from the get go. He gave me a fair price on my trade in & a fair price on the 2013 FJ Cruiser. I didn't need to haggle. I came back a 3rd time & bought the vehicle. After the sale was made, he gave me a tour of the dealership & when my vehicle was ready, he took the time to go over every feature with me. Malloy Toyota was a very friendly car buying experience. Jerry, if youre reading, you're a 10 buddy. I love my new car.