At Fireside Pros, conveniently located in Windsor-Robbinsville, NJ, we invite you to discover how easy and affordable it can be to purchase a quality fireplace or stove in gas, wood, pellet or electric. We are proud to offer the Regency, Hampton and Hearthstone line of heating products, with a recognized reputation for superior quality and value, all backed by a limited lifetime warranty. From your initial consultation to a successful installation, we'll provide friendly, professional advice and remove any concerns about your jobs prompt, satisfactory completion. Our attentive and knowledgeable staff will provide the level of customer service you expect from the Awning Design owned company. Visit our new Fireside Pros showroom, where you can view and operate a wonderful selection of heating appliances, fireplace glass doors, mantels, surrounds, gas logs and hearth accessories. Our goal at Fireside Pros is to provide you all the necessary information to make an intelligent decision about which hearth product is right for you. Whether you are planning a future project, own a fireplace, or stove you would like to replace or are ready for a wonderful new fire experience, you have found the right place to start the discussion. Contact Fireside Pros for a free consultation today.
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Reviews

LB
Lesley B.

02/13/2015

Provided by YP.com

When we bought our insert, we had great service. However we need a repair of our insert just after the warranty expired. The customer service was sub-par and it took over 5 weeks to get resolution during the coldest part of the winter. They did not even have the courtesy to expedite the shipping to our house and we had to keep contacting them to see what the status was of the part. As a rule, I support independent and small businesses, however I was extremely disappointed in their customer service and would NOT recommend them for follow up or repair. I wish I could write a better review.

C
ciesielski54

12/08/2013

Provided by YP.com

We choose Fireside Pros over two other company's . Which I definitely made the right choose . They are so professional and took there time to make sure everything would work together . We changed our fireplace into a wood stove insert . We wanted a more efficient heating source in our den . We'll they did it. ! Our wood-stove insert came out beautiful ! Our experience with Fireside pro's was fantastic ! From Gordy the owner down to our installers we could not of asked for better service ! I give them 5 stars for great workmanship and a great experience ! Thank you Fireside Pro's. ,

Kathleen Ciesielski

SA
Stewart A.

11/20/2013

Provided by YP.com

unfortunately i was not able to do anything with my fireplace opening due to it being too large. but i did refer my son to them and they did a great job at his house

A
allenfield

10/21/2013

Provided by YP.com

They did a beautiful job installing a Clydesdale wood insert. Installers were very clean!

N
normstanley

04/25/2013

Provided by YP.com

If you are looking for a caring group of people to oversee your fireplace project visit the staff of FiresidePros. They will organize and oversee your entire project as they deliver your fireplace dream. The Fireside Pros Family (Gordy, Mitch, Jodie, Ken, Kasey) changed my old condo woodburning fireplace into an energy efficient gas burning fireplace. It has a battery pack which will enable it to still produce heat in a power outage. I am now ready for the next hurricane. Thanks for the great teamwork!

K
kevin.tomlinson.7587

10/05/2012

Provided by YP.com
I had a fireplace conversion d...

I had a fireplace conversion done. Gas logs and custom doors made to fit an unusal shape fireplace. Arched like a pizza oven. Fireside Pros installed the gas logs ran a gas line to them through the brick wall, and made beautiful hammered copper doors that fit perfectly. Everything done on time and delivered as promised. 50% deposit required when I placed the order. Final payment upon delivery and installation. Very happy with product and service.

R
robdrake

08/25/2012

Provided by YP.com
These clowns told me in Novemb...

These clowns told me in November 2011 that they should be able to have my fireplace doors in by the end of the year. They asked for almost all the $$ up front, which made me somewhat uneasy. Some time in May (after months of unreturned calls/excuses), they finally showed up to finish the thing, only to find out they had measured wrong. During the entire process, they tried to turn around every problem and blame us for their incompetence. They treated us like a nuisance whenever we called for an update. When all was said and done, the owner called to tell me that "obviously there is nothing we can do to make you happy"...again the problems were clearly our fault. I only know one other person who has had dealings with this company (with their other "specialty", awnings). This person had pretty much the same experience I had. I wish someone had posted reviews of these guys on-line, because I did look. Hopefully this review will help steer the next victim clear.

claimed iconBusiness Response10/13/2012

We are disappointed the Drakes were unhappy with the final custom made steel fireplace glass doors, or the efforts at our expense to satisfy their needs by creating a custom made matching surround. In the end, we felt it was better to part ways. The customer was out no money and we bear them no ill will. As a 25 year company we understand there are times when despite our best efforts not all customers will be satisfied. We enjoy an excellent reputation in both our awning and fireplace businesses for offering quality proucts and customer service. We invite potential customers to visit us and we can provide may satisfied testimonials ans referrals (like Mr Thompson's above).

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Tue - Sat:
Sun:
Extra Phones

Fax: 609-223-2019

Windsor-Robbinsville Showroom: 609-223-2020

Services/Products
* Acrylic * Aluminum * Awning * Backyard * Cabanas * Canopy * Canvas * Commercial * Deck * Dickson * Domes * Drapery * Energy * Fabric * Fading * Freestanding Canopy * Glare * Heat * Motorized * Motorized Awnings * Patio * Patio Furniture * Pool * Retractable * Shades * Solar * Solor Screens * Somfy Motors * Stationary Canopy * Sun Control * Sunbrella * Sunroom * Umbrella * Valances
Brands
* Durasol Awnings * Nulmage Awnings * Sunblock Awnings * Window Awnings * Door Awnings * Storefront Awnings * Aluminum Awnings
Payment method
all major credit cards, check
Location
We are located 2.5 miles south of Route 571 (Princeton-Hightstown Road) Between Route 130 South and North Main Street. We are 3 miles North of Route 33/130 & 5 miles north of Route I-195.
Accreditation

HPBA Hearth Patio Barbeque Association

Better Business Bureau

Other Email

Category
Fireplace Equipment
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