Universal Insurance Company
770 Highland Oaks Dr, Winston Salem, NC 27103
Reviews
01/30/2015
Provided by YPmobileThey customer service is the worst ever!!!!!! Stay away from them, I can't wait until my poilcy is up in May so I can go elsewhere! I gave them one star, when they deserve none!
01/03/2015
Provided by YP.comIf you are looking for cheap insurance, then this might be the place but be warned that you'd have to forego on basics like customer service, efficiency and time.
The reps are so rude, especially, the claim department. The hold time on the phone is ridiculous and it seems as if the different departments don't communicate with each other. You would have to be their messenger!
If you have value your time, appreciate good customer service and efficiency, then stay away. You've been warned!
Did I mentioned that they are extremely rude?
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
TollFree: 800-888-3262
Phone: 336-771-0400
- Brands
- independent agents
- Payment method
- discover, amex, visa, mastercard
- Other Links
- Other Emails
- Categories
- Insurance, Health Insurance