Jarrett-Gordon Ford Winter Haven

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I bought a new Ford Expedition from Jarrett-Gordon Ford, Winter Haven, FL, that only had eight miles on it. The front end was so far out of alignment, that within a few months I noticed that the tires on the front of the truck were worn to the cords. Since the truck was still under warranty, I took the truck in to have the front end aligned and to get the worn out front tires replaced. Jarrett-Gordon Ford aligned the front end and replaced the front two tires with new tires. A month later, I bought a pontoon boat, and when the marina employee was hooking the pontoon trailer to my truck, he commented on how worn out my spare was. I checked, and my spare was actually one of the worn out tires from the front end of my truck. My warranty was good for two new tires, but Jarrett-Gordon Ford had only replaced one tire and had stolen my spare to replace the new tire that should have been installed. I went to Jarrett-Gordon Ford and confronted the garage manager, and he actually admitted that they had taken my new spare tire off to replace the worn out tire. I said that they owed me a new tire, but the best that I got was that they would give me a good deal on my next set of four tires. That theft cost them a new car sale in 2014 when I bought a Toyota Tundra. The next sale that Jarrett-Gordon Ford lost was when my wife decided that she wanted a 2016 Ford Explorer that we bought in Brandon. Therefore, for the theft of one spare tire, which they could have gotten at a wholesale price, Jarrett-Gordon Ford lost two new car purchases. I contacted the Ford Corporation and FL State Attorney, but no one was interested in correcting the matter. Of course, since Jarrett-Gordon Ford lost two new car purchases over the theft of one tire, that makes me feel better. Before you buy at Jarrett-Gordon Ford, you should think twice because the same criminals could be working there. I gave Jarrett-Gordon Ford a one star rating because the website required a star from one to five, and one was the lowest rating available!