Sandy Paw Pet Spa & Boutique

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Surely because it is a bad rating, this comment will be deleted, but it is my duty to tell my case. The manager's attention is very poor. The first time I think because I was a new client, they treated me well. When I made the 2nd appointment I made it for a Saturday first thing in the morning but a month before they called me to confirm the appointment on a Friday, which is impossible, it was obvious that the manager made a mistake, I was kind and understanding, but the manager She was very rude, she didn't make mistakes were her words, after a while of exchanging words the new date was set. I took my dog ​​that day and without my approval they cut the hair from my dog's tail I was understanding, and they were also requiring me to register for vaccinations. I sent it that same day, I never received any response. On the third appointment, they warned me again about the vaccines, the very rude manager told me that I didn't receive anything and I sent her away again. Send a photo of the original record of the vaccine that was given to my dog ​​in his country of origin. However, it was not enough for the manager who again, in a very rude and derogatory manner, demanded that I had to go to the veterinarian who treated my dog ​​in his country of origin and that he certify the validity of the vaccine, it was impossible to do that and after many words I decided to look for another place where my dog ​​would be cared for. I came to the conclusion that if they treated me that way, what would be the treatment they gave my dog ​​when I was not present, I don't know if this is a case of discrimination for being from another country or simply a case of lack of empathy. but in short, if you have a puppy, NEVER GET IT THERE.