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Reviews

F
flower72

03/23/2012

Provided by YPmobile
Great place

I love this place.. The managers are wonderful people and they treat their customers fairly.. I would recommend this storage place.. :D

H
hurt_veteran

04/03/2010

Provided by YP.com
bad business practices

the manager there lies, and does keep agreements with long time customers/tenants. they lied and told me if i could be back before the 2d or 4rd of april, to pay bikl, then all wil be good. they sold the only things meant my life to me. my family birth records, my military records, and my dads and uncles military records, my daughters pictures, my wedding ring, my dads train that has been passed on frommy grandfather dowen to me as a child. the few things i had to remember my mother by. my sisters pitchers and birth records. all distroyed. my elvis collection, my sailing ship that m y daughter bought for me as a fathers gift. all my foot lockers that had all my military stuff and family heritage. all that i can never recover. my dads 214 and other military records from WWII and uncles from Korea. they tore my heart from my soul. now the buyer wants 500 for what left and he aleady destroyed alot of family records and financial records. this is how they treat long time customers. who have been going through hard times. i only wish they can experience all the physical pain, depression and heartache they ust put me through after lying to me.

claimed iconBusiness Response12/11/2012

It is very sad to hear of their emotional pain and loss, however this could have been avoided if they had paid their amount owed. Additional time was given for them to make a payment, but no money was received. We do our best to work with customers who are behind on their rent and often we remove units from being auctioned even when customers are many, many months past due. We follow all the California Self Storage Lien laws and always give the customer several months extra to pay their past rent before a unit is sold at auction. We told this customer to pay their balance by a certain date and they did not do so and even after we gave them additional time to pay. Like any other company who does not receive payments, services are shut off and accounts are closed.

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Mon - Sun:
Payment method
discover, visa, mastercard, all major credit cards, check, debit, amex
Categories
Self Storage, Recreational Vehicles & Campers-Storage
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