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Reviews

FB
Farhad B.

08/30/2010

Provided by YP.com
A great experience, great service, and great prices

Service is excellent! They know exactly what they're doing and you're going to get what you need! Prices are very reasonable too! I bought my first ring from them. they made the ring EXACTLY the way I wanted. Don't even waste your time going anywhere else, I would definitely recommend B & J Jeweler to any of my friends and family. Thanks again!

A++++

H
honeymooner

06/09/2009

Provided by YP.com
Bad service

We ordered my fiance's wedding band, the guy measured his ring finger, I picked it up a week before my wedding and the band was signifacantly too small. Though it was engraved the error was on their part and they refuse to give us a refund. Instead of doing the ring over right, they want to "stretch it out". If you want better service at a good price, you will have better luck elsewhere.

claimed iconBusiness Response10/13/2009

We appreciate the opportunity to respond to this review. We offered this customer every solution possible to solve her problem, including changing the band but she chose to pick up the ring a few days before the wedding. We also offered to stretch the band which happens to be a normal everyday practice in the business for wedding bands. We told her we could fix the problem within an hour and she chose not to. We have been in this business for 30 years and pride ourselves in customer relations and satisfaction.

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
MonClosed
Tue - Fri:
Sat:
SunClosed
Payment method
master card, check, debit, mastercard, all major credit cards, amex, discover, visa
Location
Woodland Hills Village plaza
Category
Jewelers
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