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EF
Emily F.

09/18/2015

Provided by YPmobile

Never sell your stuff here. Clothes are one thing. However, I took a travel system that was in EXCELLENT condition there for them to sell. After you drop it off, they put a price on it, and once it sells you get half of the money. I ended up going to pick it back up because it hadn't sold and I was giving it to a friend who needed it instead. When I arrived, the worker had told me it was outside and I was good to go. I walked out there to only notice one base with it, when I had dropped off two. So, I walked back in and she asked me if I needed something, in a rude tone. I told her a base was missing. She mentioned it was probably with the pile of bases in the corner. I looked. It wasn't. She took my name and number for someone else to call me about it because it wasn't in the store. When I went outside to get the travel system, it was SOAKED! Soaking wet. I understand rain happens, but this wet was at least from the day before so they LEFT it in the rain. If it just rained a few minutes before they brought the strollers in, it would not have been that wet. I had left the manuals with the system, which when I picked them up, they were scrunched up and hardened from being wet. I took it and went home because I wasn't going to deal with Mrs. Personality again. The next day another lady called and asked about the base. I told her what she wanted to know and then brought up the stroller. She was very nice and said she'd leave my name with the owner. The owner called back a few hours later with a sense of rush. She said bases sell for $10 by themselves so she'd give me $5. Notice, this was a Graco Clicktight base. Much more than $5. I could have sold it elsewhere for more than $5! Then, with a ton of attitude, she informed me that all the strollers got wet and it happens. She said she would give me $25 for the Issue. I didn't reply right away because she had just thrown numbers my way and I was thinking about it before speaking and she didn't like that. She spoke right up and said "we are only doing this to make you happy. We never do this." Lady, I left my stroller for you guys to sell. You didn't owe it and you ruined it. It was stained and smelly, and for those who know, car seat straps are not supposed to be submerged completely so new straps had to be ordered and PAID for because they were irresponsible. Not only were they irresponsible, but VERY RUDE! Don't go or shop here.

More Business Info

Hours
Regular Hours
Mon - Sat:
SunClosed
Brands
Gymboree, Gap, Ralph Lauren
Payment method
mastercard, amex, visa, discover
Location
Towne Lake Square Shopping Ctr
Neighborhood
Towne Lake
AKA

Your Turn Kids Resale & Boutique

Categories
Thrift Shops, Consignment Service, Resale Shops
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