DeCraene's Service Center
850 S Eastwood Dr, Woodstock, IL 60098
Reviews
07/22/2014
Provided by YPmobileI see another person wrote a horrible review. I have been going there to have my cars fixed over the years, 10 years to be exact. They have awesome customer service. They do a fantastic job on whatever they fix and it doesn't cost an arm and a leg, they have good prices compared to a lot of other shops.
Sometimes parts don't come in on time but that is life! They are not the only shop that gets delays on parts.
I would overall recommend them to anyone in the Woodstock area, or the surrounding areas!
07/27/2012
Provided by YPmobileThis place is awsume freindly and courtius
06/11/2011
Provided by YP.comI dont know if it is just plain poor work ethic, laziness,poor customer service or a combination of all, but I will NEVER go back to this place again!!! I had some work done on my car recently by this establishment (tie rods and wheel bearings) and on my way home from work that same night one of the tie rods snapped or came loose. So I called up DeCrane's and they towed it back to their shop. I call them early the next day to see if they have looked at my car yet, they haven't. They told me that they had some customers in line and that they would take a look in a couple of hours and give me a call back. I call them back 4 hours later and they tell me that they just took a look at it and it seems one of the tie rods snapped, i'm thinking OK, it happens. They tell me that the place they ordered it from is all out of stock. I thought this was kinda suspicious, so I made a call myself. turns out that they DID have parts in stock!!! I called them back and they gave me some bull about how they were using the computer to order parts and the system wasn't updated. Either way the part was being delivered to them within 30 mins. I end up calling them back ONCE AGAIN and they tell me that where the tie rod snapped the threads broke and it needs to be re-tapped blah blah blah... So, to say the least I will not have m car until Monday and I am quite irritated...
06/03/2011
I and my family (parents, sister, nieces and nephews) have been taking our cars to DeCraene's in Woodstock for something like 30 years. They have serviced dozens of cars over the years with excellent service at a price we can always trust. Their repair expertise is great -- they always ask questions -- look my car over thoroughly and tell me what is wrong, what is marginal and what is right about my car. They give me the insight on whether a repair investment is right to make. They have huge integrity. I know they are only selling me services I need and their prices are always very fair. I can't recommend them enough and I only wish I had this kind of integrity existed with all the other repair and service companies (i.e. plumbing, A/C, dentists, etc) in my world. Thank you DeCraene's!
More Business Info
Expert auto service with 24-hour towing and free pick-up and delivery.
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Fax: 815-338-2729
- Services/Products
- German Auto Repair
- Brake Repair
- Installations
- Battery Recycling
- Muffler Shop
- Auto AC Repair
- Battery Repair
- Truck Repair
- Clutch Repair
- Cylinder Head & Block Repair
- Vehicle Inspection
- Drum Brakes
- Radiator Repair
- Luxury Auto Repair
- Tune-Ups
- Corrosion Control
- Auto Air Conditioning Installation
- Truck Parts
- Automotive Welding
- Tire Rotation
- Brake Line Repair
- Wheel Balancing
- Auto Oil Change
- Balancing
- Car Parts
- Battery Charging
- 24 Hour Towing
- Smog Check
- Flatbed Service
- Tire Recycling
- Auto Tune Ups
- Suspension Repair
- Commercial Vehicle Repair
- Driveshaft Repair
- Electrical Services
- Automotive Lighting
- Emissions Testing
- Emergency Road
- Windshield Wiper Replacement
- Differential Repair
- Tire Repair
- Collision Services
- Power Brake Service & Repair
- Struts
- Shock Absorber Repair
- Classic Car Repair
- Flat Tire Repair
- Auto Body Repair
- Hydraulic Brake Service & Repair
- Lock Outs
- Steering Repair
- Off Road Recovery
- Auto Inspection
- Jump Starts
- Oil Changes
- Carburetor Repair
- Wheel Lift
- Front Wheel Drive
- Mufflers
- Motorcycle Towing
- Roadside Assistance
- Exhaust Repair
- Alternator Installation & Repair
- Auto Parts
- Suspension Installation
- Autocare Center
- Mobile Mechanic
- Auto Glass Installation & Repair
- Electric Car Repair
- consumer
- Auto Heating
- Oil Recycling
- Disc Brake Repair
- On Board Computer Specialists
- Complete Auto Service
- Auto Alignment
- Battery & Ignition Repair
- Service
- Commercial Vehicle Maintenance
- Hybrid Auto Repair
- Engine Service & Repair
- Performance Auto Repair
- Air Conditioning
- car repair
- Auto Computer Repair
- Airbag Repair
- Four Wheel Drive Repair
- Transmission Repair
- Drive Belts
- Retreads
- Windshield Wipers
- Auto Heaters
- Differentials
- Electronics
- Ball Joints
- Auto Air Conditioning
- Batteries
- Oil Filters
- Axles
- Cooling Systems
- Oil
- Carburetors
- Parts
- Tires
- Brakes
- Air Filters
- Automotive Batteries
- Car Batteries
- Brands
- ACDelcoACDelcoACDelco
- Payment method
- cash, check, discover, visa
- AKA
DeCraene Service Center Inc
- Social Links
- Categories
- Brake Repair, Auto Repair & Service, Auto Transmission, Automobile Air Conditioning Equipment, Automobile Electric Service, Automobile Parts & Supplies
- Other Information
Specialties: Trucks;;Domestic;;Domestic