Grease Monkey

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OPEN NOW - Closes at 7:00pm

I advise anyone who values their vehicle to NOT use Grease Monkey for any and all vehicle maintenance. Our car lost 3 of the 4.6 quarts of oil in the engine due to incorrect installation of the o-ring on the oil filter cartridge (2016 Toyota Camry has a reusable cartridge but replaceable filter inside). The manager Blake Herrin came out and gave us a free oil change at the house but has refused to address the engine integrity. His superior Lawny Pile (area manager) has also neglected the issue. We received one phone call from Mr. Pile where concern for our engine integrity was voiced. We were told a call back would be in order but have since received no phone calls from Lawny Piles (that was over a month ago).
Grease Monkey corporation does an equally excellent job avoid any and all questions when calling their corporate office and won't give you a name or number or even email. They record no case files or claims made by customers. They just pass it off as "we've sent an email to the person who handles this". I've spoken and recorded them many times, always the same ordeal. Which ends with them hanging up on their own customer.
Long story short this corporation (Grease Monkey) is not a good choice for any kind of car maintenance. If your car is damaged by them Grease Monkey just says "oh well" and avoid the customer like the plague.