Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

ZH
Zachary H.

10/18/2014

Provided by YPmobile
Worst experience ever

DO NOT GO HERE!!!!!! Ordered takeout, got it home and it was horrible. We ordered General Tso's Chicken, Mongolian Beef, Orange Chicken, Vietnamese Spring rolls, Pot stickers and Beef Brisket Pho. The main entrees all tasted burned and the meat used was very suspicious looking. The spring rolls looked like they were fried in used motor oil and didn't taste much better. The vegetables, meat and noodles for the Pho were not fresh, the vegetables and meat were slimy and very fragrant, in a bad way. Returned 14 minutes after to ask for a refund with all the food and was told I could have $20 of my $43 bill back. I was then approached by a upset gentleman from the kitchen and was told that since I was american I should go buy american food since I didn't know what I was talking about. He then told me he called the owner and that's all the owner would allow him to refund. He then proceeded to call the police to tell them that there was an american in his restaurant that didn't like his food. The police came of course and told me I was out of luck so I had no choice but to take the $20. Without a doubt worst customer service, food and experience in 32 years of dining out in Grand Rapids. I have a 4 year Culinary Arts Degree and I do know that I will never eat there again, and I will do my best to make sure nobody else I know does either. Take your money to someone who deserves it.

S
soncahem4

07/03/2009

Provided by YP.com
WOULD NOT RECOMMEND

My whole experience here was awful!! The restaurant smelled of cigarette as soon as you walked in, after we were seated, we waited 15 min before someone brought us a menu then an additional 10 mins. for our drinks. We patiently waited, when our order came the food was not fresh! I spoke to the owner about the food and asked if we could have this corrected and he stated " NO, THIS HAT YOU ORDER-YOU PAY, WE NOT REPLACE, THIS WHAT YOU ORDER YOU PAY!!!! SOME PEOPLE LIKE AND SOME PEOPLE DON'T LIKE, THIS WHAT YOU ORDER!!!! "



They will never receive business form me again!!! I recommend GOLDEN GATE!!!!!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Tue - Sun:
Payment method
master card, visa
Price Range
$
Categories
Vietnamese Restaurants, Asian Restaurants, Chinese Restaurants, Restaurants
Other Information

Cuisines: Chinese, Vietnamese, Asian

Price Range : Below Average

Provided by